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BMC Remedy Email Message Create Version 3

Parameters

Name Description
To The address the email message will be sent to
Subject The subject of the email message
Body The body of the email message
Priority The priority associated with the email message
Submitter Remedy User ID to be listed as the submitter of the email message

Sample Configuration

Name Description
To <%= @answers['Recipient'] %>
Subject <%= @answers['Message Subject'] %>
Body <%= @answers['Message Body'] %>
Priority 3
Submitter KD_WEBUSER

Results

Name Description
Entry Id The Entry Id of the Email Message record that was created.

Changelog

BMCRemedyEmailMessageCreateV3 (2014-12-10)

  • Updated so it will work in Task 4 or 3

BMCRemedyEmailMessageCreateV2 (2014-03-06)

  • This handler is safe to use in a subtree because it does not rely on any @base

information to process. All data is passed into the handler as parameters.

BMCRemedyEmailMessageCreateV1 (2010-04-19)

  • Initial version.

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