ARS9 Generic Query Retrieve
Version 1
This handler returns all the fields for the query provided in the form specified. This is returned in XML format (like below). <field_list> <field id='Request ID'>000000000000001</field> <field id='Creator'>Action Request Installer Account</field> <field id='Create Date'>Mon Apr 25 16:42:22 -0400 2011</field> <field id='Assigned To'></field> <field id='Last Modified By'>Demo</field> <field id='Modified Date'>Wed Dec 07 11:46:47 -0500 2011</field> <field id='Status'>Current</field> </field_list>
Note that if there is more than one result, only the first is returned. The sorting (which is returned first) is determined by the server.
Parameters
Name |
Description |
Error Handling |
Determine what to return if an error is encountered. |
Remedy Form: |
Remedy Form Name (not display name), eg. People is CTM:People |
Query: |
Advanced Search Query of the record to retrieve |
Sample Configuration
Name |
Description |
Error Handling |
|
Remedy Form: |
|
Query: |
|
Results
Name |
Description |
Handler Error Message |
Error, if one is found |
#FIELD NAME PLACE HOLDER# |
This will actually be one result for each field on the form with the name of the field name and the result of the field content. |
Changelog
ARS 9 Generic Query Retrieve V1 (2018-07-06)
- Initial version. See README for details.
Related Handlers
- ARS9 Generic Create
- Create an entry in the form specified
- BMC Execute Process
- Submits an Execute Process command to the server
- BMC Remedy Email HTML Message Create
- Creates an email message on the AR System Email Messages form
- BMC Remedy Email Message Create
- Creates an email message on the AR System Email Messages form
- BMC Remedy User Update
- Updates an entry in the User form based on the Remedy Login ID
- Remedy Generic Create
- Creates a single Remedy entry given the JSON mapping of field values and form name.
- Remedy Generic Dataload
- Populates Records from a CSV data file
- Remedy Generic Delete
- Deletes a single Remedy entry related to the form entered with the Request ID specified.
- Remedy Generic Find
- Retrieves request IDs (field 1) and Instance IDs (field 179) for Remedy entries for the form entered using the query specified.
- Remedy Generic Retrieve
- Retrieves a single Remedy entry related to the form entered with the Request ID specified.
- Remedy Generic Update
- Updates a single Remedy entry related to the form entered with the Request ID specified. Updates field specified to value specified.
- Remedy Group list Users
- Lists users for given Group. Throws exception if Group does not exist.
- Remedy User add Group
- Adds a group to an existing user. Throws exception if User does not exist, also if group does not exist.
- Remedy User Create
- Creates a User in the User form - Login Name must be unique.
- Remedy User list Groups
- Lists groups for given User. Throws exception if User does not exist.
- Remedy User Remove Group
- Rmoves a group from an existing user. Throws exception if User does not exist, also if group does not exist.