ServiceNow Object Update Version 1

This handler allows you to generically update an existing object in a ServiceNow table by passing an id and the fields/values that should be updated on the object in a JSON body. Using the ServiceNow REST API and basic authentication, a URL and a PUT body are created using the inputted parameters which is then sent to ServiceNow. If the REST call is successful and the included id exists, the handler will complete and return an empty result set.

Parameters

Name Description
Table The name of the table to update the object in (ie. change_request,incident,task,etc).
Id The id of the object to update.
JSON Body The JSON body containing the fields that should be updated.

Sample Configuration

Name Description
Table incident
Id ea45634c4f5103004491b3728110c7ac
JSON Body {"short_description": "Changed the description"}

Results

This handler does not return any results.

Changelog

ServiceNow Object Update V1 (2017-09-14)

  • Initial version. See README for details.


Related Handlers

ServiceNow Change Create
This handler allows you to create a new change request on Service Now.
ServiceNow Change Retrieve
This handler allows you to retrieve a change request from Service Now.
ServiceNow Change Update
This handler allows you to update a change request on Service Now.
ServiceNow Group Create
Creates a new Service Now user group.
ServiceNow Group Retrieve
Retrieves a Service Now user group
ServiceNow Group Update
Updates an existing Service Now user group.
ServiceNow Incident Create
ServiceNow, create a new incident.
ServiceNow Incident Retrieve
This handler allows you to retrieve an incident from Service Now.
ServiceNow Incident Search
Search for a Service Now incident.
ServiceNow Incident Update
ServiceNow, update an incident.
ServiceNow Object Create
Generically creates an object from a ServiceNow table when given a table name and a JSON body
ServiceNow Object Delete
Generically deletes an object from a ServiceNow table when given a table name and an id
ServiceNow Object Retrieve
Generically retrieves an object from a ServiceNow table when given a table name and an id
ServiceNow User Create
ServiceNow, create a new user.
ServiceNow User Retrieve
ServiceNow, retrieve a user id for system user.
ServiceNow User Update
ServiceNow, update an existing user.

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