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Kinetic Sample Change Retrieve Version 1

The KSSAMPLEChange form is a sample Change Request form with a limited number of fields on it. This handler retrieves the specified fields listed above for a single record that has the same 'Request ID' as the 'Entry Id' supplied to the handler. The sole purpose of the handler is to make the record data avaiable to other handlers. Examples of this would be to call this handler after running the KineticSampleChangeCreate_V1 hander which returns the Entry ID of the record that was created. Once this handler has been run, you can run another handler that could send an email out with information about the Change record.

  • Finds record where 'Entry Id' = 'Request ID'.

  • Throws an exception if a record cannot be found.

  • Returns the specified fields as Results of the handler.

Parameters

Name Description
Entry Id The Request ID of the record that you want to retrieve.

Sample Configuration

Name Description
Entry Id <%=@results['sample_change_create_v1']['Entry Id']%>

Results

Name Description
Entry Id The 'Request ID' field data of the record being retrieved.
Change Name The 'Change Name' field data of the record being retrieved.
Description The 'Short Description' field data of the record being retrieved.
Company The 'Company' field data of the record being retrieved.
Category The 'Category' field data of the record being retrieved.
Type The 'Type' field data of the record being retrieved.
Item The 'Item' field data of the record being retrieved.
Risk The 'Risk' field data of the record being retrieved.
Priority The 'Priority' field data of the record being retrieved.
Impact The 'Impact' field data of the record being retrieved.
Status The 'Status' field data of the record being retrieved.
Group Assigned The 'Group Assigned' field data of the record being retrieved.
Person Assigned The 'Person Assigned' field data of the record being retrieved.
Start Date/Time The 'Start Date/Time' field data of the record being retrieved.
End Date/Time The 'End Date/Time' field data of the record being retrieved.
URL The 'URL' field data of the record being retrieved.
Link Id The 'Link Id' field data of the record being retrieved.
instanceId The 'instanceId' field data of the record being retrieved.
Submitter The 'Submitter' field data of the record being retrieved.

Changelog

KineticSampleChangeRetrieve_V1 (2011-01-07)

  • Initial version. See README for details.

Related Handlers

Kinetic Sample Change Create
Creates an entry in the KS_SAMPLE_Change form based on information input by the end user.
Kinetic Sample Incident Create
Creates an entry in the KS_SAMPLE_Incident form based on information input by the end user.
Kinetic Sample Incident Retrieve
Retrieves specific fields from a single entry in the KS_SAMPLE_Incident form that is specified by the 'Entry Id' parameter, which is the Request ID of the record.
Kinetic Sample Person Create
Creates a record in the KS_SAMPLE_People form based on the information input by the end user and returns the Request ID of the record created.
Kinetic Sample People Retrieve
Retrieves specific fields from a single entry in the KS_SAMPLE_People form. The record is retrieved by using the Search By and Search Value parameters to build a qualification.

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