This handler: smtpemailwithattachmentsend works with this handler: kineticrequestattachment_retrieve
The use of these two Handlers in a Task tree will allow you to retrieve an Attachment submitted from a Service Item and then email that Attachment file.
The kineticrequestattachment_retrieve handler has two fields to populate:
Content Type Attachment Question Menu Label
The Content Type field is a drop down with two options:
Plain Base64
Select Plain if the attachment file is a simple .txt file. Select Base64 for all other file types (.xls, .pdf, .zip). The smtpemailwithattachmentsend handler has the following new field: Attachment Encoding
The Attachment Encoding field is a drop down with two options: Plain Base64
Select Plain if the attachment file is a simple .txt file. Select Base64 for all other file types (.xls, .pdf, .zip). NOTE - This must match the value that you entered you entered into the Content Type field on the kineticrequestattachment_retrieve handler.
You would also enter the Results values (from the kineticrequestattachment_retrieve handler) into the following fields:
Attachment File Name: Attachment File Content:
NOTE: Image files are not yet supported.
Name | Description |
---|---|
To | A comma separated list of email address to be used as the intended recipients. Custom names can be used if any of the addresses are provided in the format: NAME |
CC | A comma separated list of email address to be used as the intended CC recipients. Custom names can be used if any of the addresses are provided in the format: NAME |
BCC | A comma separated list of email address to be used as the intended BCC recipients. Custom names can be used if any of the addresses are provided in the format: NAME |
Display Name (From) | The value to be used for the Name of the sender (the email address of the sender can not be manually set). |
Reply To | The address of the account that email replies should be sent to. The email address of the A custom name can be used if the address is provided in the format: NAME |
Subject | The subject of the email. |
HTML Body | HTML representing the body of the email (should start with '' and end with ''). |
Alternate Body (Text) | A plaintext message that will be displayed if the recipient can't display multipart HTML emails. |
Attachment File Name | The name of the file that will be attached to this email message. |
Attachment File Content | The content of the file that will be attached to this email message. |
Attachment Encoding | This parameter specifies whether the attachment content is Base64 encoded. |
Name | Description |
---|---|
To | <%=@answer['Req Full Name']%> <<%=@answer['Req Email']%>> |
CC | <%=@results['Retrieve Requester Manager']['Email']%> |
Display Name (From) | <%=@template['Name']%> |
Reply To | <%=@results['Retrieve Fulfiller']['Name']%> <<%=@results['Retrieve Fulfiller']['Email']%>> |
Subject | Your request is being processed. |
HTML Body | |
Alternate Body (Text) | Your..... |
Attachment File Name | <%=@results['Retrieve Attachment']['Name']%> |
Attachment File Content | <%=@results['Retrieve Attachment']['Content']%> |
Attachment Encoding | Base64 |
BCC |
Name | Description |
---|---|
Message Id |
== SMTP Email With Attachment Send v2
*Added Content Type to support the ability to send
attachments from Questions/Answers
== SMTP Email With Attachment Send v1 (2011-05-24)
*Initial Build
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