iWise

iWise is an IT Service Management solution based on the ITIL framework. This category includes a collection of handlers useful for interacting with the InfraWise iWise application suite.

iWise Handlers

Create Incident

Creates a Kinetic Incident using the iWise XML Server configured by the associated task definition info items.

Retrieve Incident

Retrieves information about an incident from the iWise XML Server specified configured by the associated task definition info items.