ORLANDO, Fla. (June 9, 2014) — Kinetic Data, developer of innovative enterprise request management software, provided an advanced viewing of Kinetic Response to attendees of the 2014 Gartner IT Infrastructure & Operations Management Summit in Orlando, Florida..
Kinetic Response is a powerful service-delivery problem collaboration tool that provides access to critical problem-solving information for faster resolution, better decision-making and improved user experience.
"People coming to this event are here to acquire effective new ways to drive innovation and amplify infrastructure and operations business value," said John Sundberg, president, Kinetic Data. "Kinetic Response is a new, effective way to address the all-too-common issue of communications confusion often experienced during service-delivery problem resolution. It's a single place where everyone can collaborate in real-time to fix a problem faster."
Attendees were given an opportunity to see and learn more about how Kinetic Response gives people the ability to: 1) invite internal and external people to collaborate; 2) provide real-time visibility into service delivery problems; 3) enable group discussions through corporate chat; 4) share and store files; 5) assign and manage action items, and; 6) maintain a record of all communications, files and actions related to problem resolution.
Kinetic Response is officially available in July in two versions: cloud-based and premise-based. Pricing is $1,000/month and $100,000 respectively.
About Kinetic Data(www.kineticdata.com)
Kinetic Data has helped hundreds of Fortune 500 and government customers — including General Mills, Avon, Intel, 3M and the U.S. Department of Transportation — implement Enterprise Request Management (ERM), an integrated system with a centralized request portal for automating request management. Kinetic Data has been recognized with numerous awards for its superior products and support. The company serves customers from its headquarters in St. Paul, Minn., offices in Sydney, Australia, and through a network of reseller partners. For more information, visit www.kineticdata.com.